{"id":392,"date":"2026-06-04T23:46:55","date_gmt":"2026-06-04T21:46:55","guid":{"rendered":"https:\/\/tecnologia.villanett.com\/?post_type=glossary&#038;p=392"},"modified":"2026-06-05T23:49:48","modified_gmt":"2026-06-05T21:49:48","slug":"instant-messaging","status":"publish","type":"glossary","link":"https:\/\/tecnologia.villanett.com\/index.php\/glosario\/instant-messaging\/","title":{"rendered":"Instant Messaging"},"content":{"rendered":"<p data-start=\"0\" data-end=\"151\"><strong data-start=\"0\" data-end=\"21\"><a class=\"glossaryLink\" href=\"https:\/\/tecnologia.villanett.com\/index.php\/glosario\/instant-messaging\/\" data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex=\"0\" role=\"link\">Instant Messaging<\/a><\/strong> (Mensajer&iacute;a Instant&aacute;nea) es un sistema de comunicaci&oacute;n que permite enviar y recibir mensajes en tiempo real a trav&eacute;s de internet.<\/p>\n<p data-start=\"153\" data-end=\"277\">Gracias a esta tecnolog&iacute;a, dos o m&aacute;s personas pueden comunicarse de forma inmediata desde computadoras, tel&eacute;fonos o tablets.<\/p>\n<h3 data-section-id=\"1pq745u\" data-start=\"279\" data-end=\"299\">&iquest;Para qu&eacute; sirve?<\/h3>\n<ul data-start=\"300\" data-end=\"495\">\n<li data-section-id=\"gry3jy\" data-start=\"300\" data-end=\"327\">Conversar en tiempo real.<\/li>\n<li data-section-id=\"1g8ugic\" data-start=\"328\" data-end=\"364\">Compartir informaci&oacute;n r&aacute;pidamente.<\/li>\n<li data-section-id=\"ejxyoc\" data-start=\"365\" data-end=\"399\">Enviar archivos, fotos y videos.<\/li>\n<li data-section-id=\"1ye31s0\" data-start=\"400\" data-end=\"443\">Realizar llamadas de voz o videollamadas.<\/li>\n<li data-section-id=\"1wfhhl4\" data-start=\"444\" data-end=\"495\">Facilitar la comunicaci&oacute;n personal y empresarial.<\/li>\n<\/ul>\n<h3 data-section-id=\"qhfs8z\" data-start=\"497\" data-end=\"516\">&iquest;C&oacute;mo funciona?<\/h3>\n<div class=\"relative w-full mt-4 mb-1\">\n<div class=\"\">\n<div class=\"contents\">\n<div class=\"relative\">\n<div class=\"h-full min-h-0 min-w-0\">\n<div class=\"h-full min-h-0 min-w-0\">\n<div class=\"border border-token-border-light border-radius-3xl corner-superellipse\/1.1 rounded-3xl\">\n<div class=\"h-full w-full border-radius-3xl bg-token-bg-elevated-secondary corner-superellipse\/1.1 overflow-clip rounded-3xl lxnfua_clipPathFallback\">\n<div class=\"pointer-events-none absolute end-1.5 top-1 z-2 md:end-2 md:top-1\"><\/div>\n<div class=\"relative\">\n<div class=\"pe-11 pt-3\">\n<div class=\"relative z-0 flex max-w-full\">\n<div id=\"code-block-viewer\" class=\"q9tKkq_viewer cm-editor z-10 light:cm-light dark:cm-light flex h-full w-full flex-col items-stretch &#892;d &#892;r\" dir=\"ltr\">\n<div class=\"cm-scroller\">\n<pre class=\"cm-content q9tKkq_readonly m-0\"><code>Usuario A\r\n    &darr;\r\nMensaje enviado\r\n    &darr;\r\nInternet\r\n    &darr;\r\nMensaje recibido al instante\r\n    &darr;\r\nUsuario B<\/code><\/pre>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"\">\n<div class=\"h-full min-h-0 min-w-0\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<h3 data-section-id=\"e3ecqn\" data-start=\"629\" data-end=\"683\">Ejemplos de aplicaciones de mensajer&iacute;a instant&aacute;nea<\/h3>\n<ul data-start=\"684\" data-end=\"883\">\n<li data-section-id=\"15a85x\" data-start=\"684\" data-end=\"723\"><span class=\"\" data-state=\"closed\">WhatsApp<\/span><\/li>\n<li data-section-id=\"lyf7sl\" data-start=\"724\" data-end=\"763\"><span class=\"\" data-state=\"closed\">Telegram<\/span><\/li>\n<li data-section-id=\"wlg39x\" data-start=\"764\" data-end=\"803\"><span class=\"\" data-state=\"closed\">Facebook Messenger<\/span><\/li>\n<li data-section-id=\"1etlrsl\" data-start=\"804\" data-end=\"843\"><span class=\"\" data-state=\"closed\">Signal<\/span><\/li>\n<li data-section-id=\"1fetjdh\" data-start=\"844\" data-end=\"883\"><span class=\"\" data-state=\"closed\">Discord<\/span><\/li>\n<\/ul>\n<h3 data-section-id=\"zmewqp\" data-start=\"885\" data-end=\"916\">Caracter&iacute;sticas principales<\/h3>\n<ul data-start=\"917\" data-end=\"1097\">\n<li data-section-id=\"u0scb2\" data-start=\"917\" data-end=\"946\">Entrega r&aacute;pida de mensajes.<\/li>\n<li data-section-id=\"h3nrtp\" data-start=\"947\" data-end=\"981\">Confirmaci&oacute;n de env&iacute;o y lectura.<\/li>\n<li data-section-id=\"168qx5y\" data-start=\"982\" data-end=\"1014\">Chats individuales y grupales.<\/li>\n<li data-section-id=\"7sg72m\" data-start=\"1015\" data-end=\"1046\">Env&iacute;o de archivos multimedia.<\/li>\n<li data-section-id=\"40610m\" data-start=\"1047\" data-end=\"1097\">Comunicaci&oacute;n desde cualquier lugar con internet.<\/li>\n<\/ul>\n<h3 data-section-id=\"ghdlj7\" data-start=\"1099\" data-end=\"1119\">Ejemplo pr&aacute;ctico<\/h3>\n<p data-start=\"1120\" data-end=\"1179\">Una empresa recibe una consulta de un cliente por WhatsApp:<\/p>\n<blockquote data-start=\"1181\" data-end=\"1218\">\n<p data-start=\"1183\" data-end=\"1218\">&laquo;&iquest;Tienen disponible este producto?&raquo;<\/p>\n<\/blockquote>\n<p data-start=\"1220\" data-end=\"1289\">El mensaje llega instant&aacute;neamente y puede ser respondido en segundos.<\/p>\n<h3 data-section-id=\"g5yl83\" data-start=\"1291\" data-end=\"1305\">Beneficios<\/h3>\n<ul data-start=\"1306\" data-end=\"1485\">\n<li data-section-id=\"ow3g7q\" data-start=\"1306\" data-end=\"1331\">Comunicaci&oacute;n inmediata.<\/li>\n<li data-section-id=\"blkqd5\" data-start=\"1332\" data-end=\"1373\">Menor costo que llamadas tradicionales.<\/li>\n<li data-section-id=\"1ka5q57\" data-start=\"1374\" data-end=\"1410\">Facilidad para compartir archivos.<\/li>\n<li data-section-id=\"v9d8il\" data-start=\"1411\" data-end=\"1455\">Mayor productividad en equipos de trabajo.<\/li>\n<li data-section-id=\"c8diz2\" data-start=\"1456\" data-end=\"1485\">Atenci&oacute;n r&aacute;pida a clientes.<\/li>\n<\/ul>\n<h3 data-section-id=\"k0mvb8\" data-start=\"1487\" data-end=\"1506\">Uso empresarial<\/h3>\n<p data-start=\"1507\" data-end=\"1563\">Muchas empresas utilizan la mensajer&iacute;a instant&aacute;nea para:<\/p>\n<ul data-start=\"1564\" data-end=\"1671\">\n<li data-section-id=\"svmh1a\" data-start=\"1564\" data-end=\"1586\">Atenci&oacute;n al cliente.<\/li>\n<li data-section-id=\"12ckvsj\" data-start=\"1587\" data-end=\"1605\">Soporte t&eacute;cnico.<\/li>\n<li data-section-id=\"ta9o3h\" data-start=\"1606\" data-end=\"1615\">Ventas.<\/li>\n<li data-section-id=\"a1efb\" data-start=\"1616\" data-end=\"1642\">Coordinaci&oacute;n de equipos.<\/li>\n<li data-section-id=\"mbwi3i\" data-start=\"1643\" data-end=\"1671\">Seguimiento de prospectos.<\/li>\n<\/ul>\n<h3 data-section-id=\"j3joc2\" data-start=\"1673\" data-end=\"1724\">Diferencia entre Email y Mensajer&iacute;a Instant&aacute;nea<\/h3>\n<div class=\"TyagGW_tableContainer\">\n<div class=\"group TyagGW_tableWrapper flex flex-col-reverse w-fit\" tabindex=\"-1\">\n<table class=\"w-fit min-w-(--thread-content-width)\" data-start=\"1726\" data-end=\"1995\">\n<thead data-start=\"1726\" data-end=\"1755\">\n<tr data-start=\"1726\" data-end=\"1755\">\n<th class=\"last:pe-10\" data-start=\"1726\" data-end=\"1734\" data-col-size=\"md\">Email<\/th>\n<th class=\"last:pe-10\" data-start=\"1734\" data-end=\"1755\" data-col-size=\"sm\"><a class=\"glossaryLink\" href=\"https:\/\/tecnologia.villanett.com\/index.php\/glosario\/instant-messaging\/\" data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex=\"0\" role=\"link\">Instant Messaging<\/a><\/th>\n<\/tr>\n<\/thead>\n<tbody data-start=\"1787\" data-end=\"1995\">\n<tr data-start=\"1787\" data-end=\"1846\">\n<td data-start=\"1787\" data-end=\"1813\" data-col-size=\"md\">Comunicaci&oacute;n m&aacute;s formal<\/td>\n<td data-start=\"1813\" data-end=\"1846\" data-col-size=\"sm\">Comunicaci&oacute;n r&aacute;pida y directa<\/td>\n<\/tr>\n<tr data-start=\"1847\" data-end=\"1913\">\n<td data-start=\"1847\" data-end=\"1885\" data-col-size=\"md\">Respuesta puede tardar horas o d&iacute;as<\/td>\n<td data-start=\"1885\" data-end=\"1913\" data-col-size=\"sm\">Respuesta casi inmediata<\/td>\n<\/tr>\n<tr data-start=\"1914\" data-end=\"1995\">\n<td data-start=\"1914\" data-end=\"1958\" data-col-size=\"md\">Ideal para documentos y procesos formales<\/td>\n<td data-start=\"1958\" data-end=\"1995\" data-col-size=\"sm\">Ideal para conversaciones r&aacute;pidas<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n<h3 data-section-id=\"1pdsjtx\" data-start=\"1997\" data-end=\"2034\">Ejemplos de mensajes instant&aacute;neos<\/h3>\n<ul data-start=\"2035\" data-end=\"2154\">\n<li data-section-id=\"uin602\" data-start=\"2035\" data-end=\"2056\">Confirmar una cita.<\/li>\n<li data-section-id=\"1jjo3m6\" data-start=\"2057\" data-end=\"2077\">Resolver una duda.<\/li>\n<li data-section-id=\"ekc662\" data-start=\"2078\" data-end=\"2104\">Compartir una ubicaci&oacute;n.<\/li>\n<li data-section-id=\"1xhp08n\" data-start=\"2105\" data-end=\"2129\">Enviar una fotograf&iacute;a.<\/li>\n<li data-section-id=\"1it0ohx\" data-start=\"2130\" data-end=\"2154\">Coordinar una reuni&oacute;n.<\/li>\n<\/ul>\n<h3 data-section-id=\"j8f1m9\" data-start=\"2156\" data-end=\"2178\">Importancia actual<\/h3>\n<p data-start=\"2179\" data-end=\"2325\">La mensajer&iacute;a instant&aacute;nea es una de las formas de comunicaci&oacute;n m&aacute;s utilizadas en el mundo debido a su velocidad, accesibilidad y facilidad de uso.<\/p>\n<p data-start=\"2327\" data-end=\"2538\" data-is-last-node=\"\" data-is-only-node=\"\">En resumen, <strong data-start=\"2339\" data-end=\"2537\"><a class=\"glossaryLink\" href=\"https:\/\/tecnologia.villanett.com\/index.php\/glosario\/instant-messaging\/\" data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex=\"0\" role=\"link\">Instant Messaging<\/a> es la tecnolog&iacute;a que permite intercambiar mensajes en tiempo real a trav&eacute;s de internet, facilitando una comunicaci&oacute;n r&aacute;pida, directa y eficiente entre personas y organizaciones<\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p><a class=\"glossaryLink\" href=\"https:\/\/tecnologia.villanett.com\/index.php\/glosario\/instant-messaging\/\" data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex=\"0\" role=\"link\">Instant Messaging<\/a> (Mensajer&iacute;a Instant&aacute;nea) es un sistema de comunicaci&oacute;n que permite enviar y recibir mensajes en tiempo real a trav&eacute;s de internet. Gracias a esta tecnolog&iacute;a, dos o m&aacute;s personas pueden comunicarse de forma inmediata desde computadoras, tel&eacute;fonos o tablets. &iquest;Para qu&eacute; sirve? Conversar en tiempo real. Compartir informaci&oacute;n r&aacute;pidamente. Enviar archivos, fotos y videos. &hellip; <a href=\"https:\/\/tecnologia.villanett.com\/index.php\/glosario\/instant-messaging\/\" class=\"more-link\">Seguir leyendo <span class=\"screen-reader-text\"><a class=\"glossaryLink\" href=\"https:\/\/tecnologia.villanett.com\/index.php\/glosario\/instant-messaging\/\" data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex=\"0\" role=\"link\">Instant Messaging<\/a><\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"menu_order":0,"template":"","meta":{"footnotes":""},"class_list":["post-392","glossary","type-glossary","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tecnologia.villanett.com\/index.php\/wp-json\/wp\/v2\/glossary\/392","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tecnologia.villanett.com\/index.php\/wp-json\/wp\/v2\/glossary"}],"about":[{"href":"https:\/\/tecnologia.villanett.com\/index.php\/wp-json\/wp\/v2\/types\/glossary"}],"author":[{"embeddable":true,"href":"https:\/\/tecnologia.villanett.com\/index.php\/wp-json\/wp\/v2\/users\/2"}],"version-history":[{"count":2,"href":"https:\/\/tecnologia.villanett.com\/index.php\/wp-json\/wp\/v2\/glossary\/392\/revisions"}],"predecessor-version":[{"id":394,"href":"https:\/\/tecnologia.villanett.com\/index.php\/wp-json\/wp\/v2\/glossary\/392\/revisions\/394"}],"wp:attachment":[{"href":"https:\/\/tecnologia.villanett.com\/index.php\/wp-json\/wp\/v2\/media?parent=392"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}