{"id":364,"date":"2026-06-04T21:19:19","date_gmt":"2026-06-04T19:19:19","guid":{"rendered":"https:\/\/tecnologia.villanett.com\/?post_type=glossary&#038;p=364"},"modified":"2026-06-05T21:21:58","modified_gmt":"2026-06-05T19:21:58","slug":"hater","status":"publish","type":"glossary","link":"https:\/\/tecnologia.villanett.com\/index.php\/glosario\/hater\/","title":{"rendered":"Hater"},"content":{"rendered":"<p data-start=\"0\" data-end=\"224\"><strong data-start=\"0\" data-end=\"9\"><a class=\"glossaryLink\" href=\"https:\/\/tecnologia.villanett.com\/index.php\/glosario\/hater\/\" data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex=\"0\" role=\"link\">Hater<\/a><\/strong> es un t&eacute;rmino utilizado en internet y <a class=\"glossaryLink\" href=\"https:\/\/tecnologia.villanett.com\/index.php\/glosario\/redes-sociales\/\" data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex=\"0\" role=\"link\">redes sociales<\/a> para describir a una persona que publica comentarios negativos, cr&iacute;ticas destructivas o mensajes de odio hacia una persona, marca, empresa, producto o contenido.<\/p>\n<p data-start=\"226\" data-end=\"290\">La palabra proviene del ingl&eacute;s <strong data-start=\"257\" data-end=\"267\">&laquo;hate&raquo;<\/strong>, que significa &laquo;odio&raquo;.<\/p>\n<h3 data-section-id=\"emh69h\" data-start=\"292\" data-end=\"315\">&iquest;Qu&eacute; hace un <a class=\"glossaryLink\" href=\"https:\/\/tecnologia.villanett.com\/index.php\/glosario\/hater\/\" data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex=\"0\" role=\"link\">hater<\/a>?<\/h3>\n<ul data-start=\"316\" data-end=\"545\">\n<li data-section-id=\"xq7dns\" data-start=\"316\" data-end=\"363\">Publica comentarios negativos constantemente.<\/li>\n<li data-section-id=\"qktdhi\" data-start=\"364\" data-end=\"397\">Critica sin aportar soluciones.<\/li>\n<li data-section-id=\"1tcodqp\" data-start=\"398\" data-end=\"436\">Busca generar pol&eacute;mica o conflictos.<\/li>\n<li data-section-id=\"g0u80\" data-start=\"437\" data-end=\"480\">Intenta desacreditar a personas o marcas.<\/li>\n<li data-section-id=\"1jactl7\" data-start=\"481\" data-end=\"545\">En algunos casos, provoca discusiones para llamar la atenci&oacute;n.<\/li>\n<\/ul>\n<h3 data-section-id=\"swg25u\" data-start=\"547\" data-end=\"558\">Ejemplo<\/h3>\n<p data-start=\"559\" data-end=\"618\">Una empresa publica un nuevo producto y un usuario comenta:<\/p>\n<blockquote data-start=\"620\" data-end=\"674\">\n<p data-start=\"622\" data-end=\"674\">&laquo;Es el peor producto del mundo, no sirve para nada.&raquo;<\/p>\n<\/blockquote>\n<p data-start=\"676\" data-end=\"775\">Si el comentario no tiene argumentos o solo busca atacar, podr&iacute;a considerarse una actitud de <a class=\"glossaryLink\" href=\"https:\/\/tecnologia.villanett.com\/index.php\/glosario\/hater\/\" data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex=\"0\" role=\"link\">hater<\/a>.<\/p>\n<h3 data-section-id=\"15m8crt\" data-start=\"777\" data-end=\"804\">&iquest;D&oacute;nde suelen aparecer?<\/h3>\n<ul data-start=\"805\" data-end=\"996\">\n<li data-section-id=\"15a85x\" data-start=\"805\" data-end=\"844\"><span class=\"\" data-state=\"closed\">Facebook<\/span><\/li>\n<li data-section-id=\"lyf7sl\" data-start=\"845\" data-end=\"884\"><span class=\"\" data-state=\"closed\">Instagram<\/span><\/li>\n<li data-section-id=\"wlg39x\" data-start=\"885\" data-end=\"924\"><span class=\"\" data-state=\"closed\">TikTok<\/span><\/li>\n<li data-section-id=\"1etlrsl\" data-start=\"925\" data-end=\"964\"><span class=\"\" data-state=\"closed\">X (Twitter)<\/span><\/li>\n<li data-section-id=\"11lir7g\" data-start=\"965\" data-end=\"996\">Foros y comunidades en l&iacute;nea.<\/li>\n<\/ul>\n<h3 data-section-id=\"89g4w9\" data-start=\"998\" data-end=\"1047\">Diferencia entre <a class=\"glossaryLink\" href=\"https:\/\/tecnologia.villanett.com\/index.php\/glosario\/hater\/\" data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex=\"0\" role=\"link\">hater<\/a> y cr&iacute;tica constructiva<\/h3>\n<div class=\"TyagGW_tableContainer\">\n<div class=\"group TyagGW_tableWrapper flex flex-col-reverse w-fit\" tabindex=\"-1\">\n<table class=\"w-fit min-w-(--thread-content-width)\" data-start=\"1049\" data-end=\"1317\">\n<thead data-start=\"1049\" data-end=\"1081\">\n<tr data-start=\"1049\" data-end=\"1081\">\n<th class=\"last:pe-10\" data-start=\"1049\" data-end=\"1057\" data-col-size=\"md\"><a class=\"glossaryLink\" href=\"https:\/\/tecnologia.villanett.com\/index.php\/glosario\/hater\/\" data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex=\"0\" role=\"link\">Hater<\/a><\/th>\n<th class=\"last:pe-10\" data-start=\"1057\" data-end=\"1081\" data-col-size=\"sm\">Cr&iacute;tica constructiva<\/th>\n<\/tr>\n<\/thead>\n<tbody data-start=\"1116\" data-end=\"1317\">\n<tr data-start=\"1116\" data-end=\"1148\">\n<td data-start=\"1116\" data-end=\"1131\" data-col-size=\"md\">Busca atacar<\/td>\n<td data-start=\"1131\" data-end=\"1148\" data-col-size=\"sm\">Busca mejorar<\/td>\n<\/tr>\n<tr data-start=\"1149\" data-end=\"1207\">\n<td data-start=\"1149\" data-end=\"1185\" data-col-size=\"md\">Generalmente no aporta soluciones<\/td>\n<td data-start=\"1185\" data-end=\"1207\" data-col-size=\"sm\">Aporta sugerencias<\/td>\n<\/tr>\n<tr data-start=\"1208\" data-end=\"1275\">\n<td data-start=\"1208\" data-end=\"1252\" data-col-size=\"md\">Suele usar lenguaje ofensivo o despectivo<\/td>\n<td data-start=\"1252\" data-end=\"1275\" data-col-size=\"sm\">Mantiene el respeto<\/td>\n<\/tr>\n<tr data-start=\"1276\" data-end=\"1317\">\n<td data-start=\"1276\" data-end=\"1295\" data-col-size=\"md\">Genera conflicto<\/td>\n<td data-start=\"1295\" data-end=\"1317\" data-col-size=\"sm\">Genera aprendizaje<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n<h3 data-section-id=\"swg25u\" data-start=\"1319\" data-end=\"1330\">Ejemplo<\/h3>\n<p data-start=\"1332\" data-end=\"1342\"><strong data-start=\"1332\" data-end=\"1342\"><a class=\"glossaryLink\" href=\"https:\/\/tecnologia.villanett.com\/index.php\/glosario\/hater\/\" data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex=\"0\" role=\"link\">Hater<\/a>:<\/strong><\/p>\n<blockquote data-start=\"1343\" data-end=\"1369\">\n<p data-start=\"1345\" data-end=\"1369\">&laquo;Tu servicio es p&eacute;simo.&raquo;<\/p>\n<\/blockquote>\n<p data-start=\"1371\" data-end=\"1396\"><strong data-start=\"1371\" data-end=\"1396\">Cr&iacute;tica constructiva:<\/strong><\/p>\n<blockquote data-start=\"1397\" data-end=\"1464\">\n<p data-start=\"1399\" data-end=\"1464\">&laquo;El servicio podr&iacute;a mejorar reduciendo los tiempos de respuesta.&raquo;<\/p>\n<\/blockquote>\n<h3 data-section-id=\"1e1cnmb\" data-start=\"1466\" data-end=\"1497\">C&oacute;mo actuar ante los haters<\/h3>\n<ul data-start=\"1498\" data-end=\"1725\">\n<li data-section-id=\"bt4i6b\" data-start=\"1498\" data-end=\"1518\">Mantener la calma.<\/li>\n<li data-section-id=\"lkk2nq\" data-start=\"1519\" data-end=\"1550\">No responder con agresividad.<\/li>\n<li data-section-id=\"1a087yi\" data-start=\"1551\" data-end=\"1591\">Analizar si existe una queja leg&iacute;tima.<\/li>\n<li data-section-id=\"gtnnhd\" data-start=\"1592\" data-end=\"1642\">Responder profesionalmente cuando sea necesario.<\/li>\n<li data-section-id=\"ol3txl\" data-start=\"1643\" data-end=\"1725\"><a class=\"glossaryLink\" href=\"https:\/\/tecnologia.villanett.com\/index.php\/glosario\/bloquear\/\" data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex=\"0\" role=\"link\">Bloquear<\/a> o reportar conductas abusivas si incumplen las normas de la plataforma.<\/li>\n<\/ul>\n<h3 data-section-id=\"3h7xbn\" data-start=\"1727\" data-end=\"1751\">En marketing digital<\/h3>\n<p data-start=\"1752\" data-end=\"1790\">Las empresas suelen diferenciar entre:<\/p>\n<ul data-start=\"1791\" data-end=\"1920\">\n<li data-section-id=\"1aq7rpa\" data-start=\"1791\" data-end=\"1820\">Clientes con quejas reales.<\/li>\n<li data-section-id=\"k1mupo\" data-start=\"1821\" data-end=\"1868\">Usuarios que realizan cr&iacute;ticas constructivas.<\/li>\n<li data-section-id=\"1i1ftbb\" data-start=\"1869\" data-end=\"1920\">Haters que buscan provocar o da&ntilde;ar la reputaci&oacute;n.<\/li>\n<\/ul>\n<h3 data-section-id=\"fnl5kv\" data-start=\"1922\" data-end=\"1937\">Importancia<\/h3>\n<p data-start=\"1938\" data-end=\"2092\">No todos los comentarios negativos provienen de haters. Muchas veces las cr&iacute;ticas contienen informaci&oacute;n &uacute;til para mejorar productos, servicios o procesos.<\/p>\n<p data-start=\"2094\" data-end=\"2299\" data-is-last-node=\"\" data-is-only-node=\"\">En resumen, <strong data-start=\"2106\" data-end=\"2298\">un <a class=\"glossaryLink\" href=\"https:\/\/tecnologia.villanett.com\/index.php\/glosario\/hater\/\" data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex=\"0\" role=\"link\">hater<\/a> es una persona que realiza comentarios o cr&iacute;ticas negativas, generalmente de forma repetitiva y poco constructiva, hacia personas, marcas o contenidos en internet y <a class=\"glossaryLink\" href=\"https:\/\/tecnologia.villanett.com\/index.php\/glosario\/redes-sociales\/\" data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex=\"0\" role=\"link\">redes sociales<\/a><\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p><a class=\"glossaryLink\" href=\"https:\/\/tecnologia.villanett.com\/index.php\/glosario\/hater\/\" data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex=\"0\" role=\"link\">Hater<\/a> es un t&eacute;rmino utilizado en internet y <a class=\"glossaryLink\" href=\"https:\/\/tecnologia.villanett.com\/index.php\/glosario\/redes-sociales\/\" data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex=\"0\" role=\"link\">redes sociales<\/a> para describir a una persona que publica comentarios negativos, cr&iacute;ticas destructivas o mensajes de odio hacia una persona, marca, empresa, producto o contenido. La palabra proviene del ingl&eacute;s &laquo;hate&raquo;, que significa &laquo;odio&raquo;. &iquest;Qu&eacute; hace un <a class=\"glossaryLink\" href=\"https:\/\/tecnologia.villanett.com\/index.php\/glosario\/hater\/\" data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex=\"0\" role=\"link\">hater<\/a>? Publica comentarios negativos constantemente. Critica sin aportar soluciones. Busca &hellip; <a href=\"https:\/\/tecnologia.villanett.com\/index.php\/glosario\/hater\/\" class=\"more-link\">Seguir leyendo <span class=\"screen-reader-text\"><a class=\"glossaryLink\" href=\"https:\/\/tecnologia.villanett.com\/index.php\/glosario\/hater\/\" data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex=\"0\" role=\"link\">Hater<\/a><\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"menu_order":0,"template":"","meta":{"footnotes":""},"class_list":["post-364","glossary","type-glossary","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tecnologia.villanett.com\/index.php\/wp-json\/wp\/v2\/glossary\/364","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tecnologia.villanett.com\/index.php\/wp-json\/wp\/v2\/glossary"}],"about":[{"href":"https:\/\/tecnologia.villanett.com\/index.php\/wp-json\/wp\/v2\/types\/glossary"}],"author":[{"embeddable":true,"href":"https:\/\/tecnologia.villanett.com\/index.php\/wp-json\/wp\/v2\/users\/2"}],"version-history":[{"count":1,"href":"https:\/\/tecnologia.villanett.com\/index.php\/wp-json\/wp\/v2\/glossary\/364\/revisions"}],"predecessor-version":[{"id":365,"href":"https:\/\/tecnologia.villanett.com\/index.php\/wp-json\/wp\/v2\/glossary\/364\/revisions\/365"}],"wp:attachment":[{"href":"https:\/\/tecnologia.villanett.com\/index.php\/wp-json\/wp\/v2\/media?parent=364"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}