{"id":267,"date":"2026-06-02T00:32:30","date_gmt":"2026-06-01T22:32:30","guid":{"rendered":"https:\/\/tecnologia.villanett.com\/?post_type=glossary&#038;p=267"},"modified":"2026-06-04T00:33:33","modified_gmt":"2026-06-03T22:33:33","slug":"dm","status":"publish","type":"glossary","link":"https:\/\/tecnologia.villanett.com\/index.php\/glosario\/dm\/","title":{"rendered":"DM"},"content":{"rendered":"<p data-start=\"0\" data-end=\"58\"><strong data-start=\"0\" data-end=\"6\"><a class=\"glossaryLink\"  href=\"https:\/\/tecnologia.villanett.com\/index.php\/glosario\/dm\/\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]'  tabindex='0' role='link'>DM<\/a><\/strong> significa <strong data-start=\"17\" data-end=\"35\">Direct Message<\/strong> o <strong data-start=\"38\" data-end=\"57\">Mensaje Directo<\/strong>.<\/p>\n<p data-start=\"60\" data-end=\"197\">Es un mensaje privado que se env&iacute;a entre usuarios dentro de una red social, plataforma o aplicaci&oacute;n, sin que otras personas puedan verlo.<\/p>\n<h3 data-section-id=\"1pq745u\" data-start=\"199\" data-end=\"219\">&iquest;Para qu&eacute; sirve?<\/h3>\n<ul data-start=\"220\" data-end=\"397\">\n<li data-section-id=\"lk4cvw\" data-start=\"220\" data-end=\"251\">Comunicarse de forma privada.<\/li>\n<li data-section-id=\"focd6d\" data-start=\"252\" data-end=\"276\">Solicitar informaci&oacute;n.<\/li>\n<li data-section-id=\"qxugo9\" data-start=\"277\" data-end=\"303\">Dar atenci&oacute;n al cliente.<\/li>\n<li data-section-id=\"1tltvsv\" data-start=\"304\" data-end=\"345\">Compartir archivos, im&aacute;genes o enlaces.<\/li>\n<li data-section-id=\"5vvmo5\" data-start=\"346\" data-end=\"397\">Realizar conversaciones personales o de negocios.<\/li>\n<\/ul>\n<h3 data-section-id=\"1wiqle1\" data-start=\"399\" data-end=\"429\">&iquest;D&oacute;nde se utilizan los <a class=\"glossaryLink\"  href=\"https:\/\/tecnologia.villanett.com\/index.php\/glosario\/dm\/\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]'  tabindex='0' role='link'>DM<\/a>?<\/h3>\n<p data-start=\"430\" data-end=\"450\">En plataformas como:<\/p>\n<ul data-start=\"451\" data-end=\"650\">\n<li data-section-id=\"15a85x\" data-start=\"451\" data-end=\"490\"><span class=\"\" data-state=\"closed\">Instagram<\/span><\/li>\n<li data-section-id=\"lyf7sl\" data-start=\"491\" data-end=\"530\"><span class=\"\" data-state=\"closed\">X (Twitter)<\/span><\/li>\n<li data-section-id=\"wlg39x\" data-start=\"531\" data-end=\"570\"><span class=\"\" data-state=\"closed\">Facebook<\/span><\/li>\n<li data-section-id=\"1etlrsl\" data-start=\"571\" data-end=\"610\"><span class=\"\" data-state=\"closed\">TikTok<\/span><\/li>\n<li data-section-id=\"1fetjdh\" data-start=\"611\" data-end=\"650\"><span class=\"\" data-state=\"closed\">LinkedIn<\/span><\/li>\n<\/ul>\n<h3 data-section-id=\"swg25u\" data-start=\"652\" data-end=\"663\">Ejemplo<\/h3>\n<p data-start=\"664\" data-end=\"730\">Una empresa publica un producto en Instagram y un usuario comenta:<\/p>\n<blockquote data-start=\"732\" data-end=\"755\">\n<p data-start=\"734\" data-end=\"755\">&laquo;&iquest;Cu&aacute;l es el precio?&raquo;<\/p>\n<\/blockquote>\n<p data-start=\"757\" data-end=\"777\">La empresa responde:<\/p>\n<blockquote data-start=\"779\" data-end=\"817\">\n<p data-start=\"781\" data-end=\"817\">&laquo;Te enviamos la informaci&oacute;n por <a class=\"glossaryLink\"  href=\"https:\/\/tecnologia.villanett.com\/index.php\/glosario\/dm\/\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]'  tabindex='0' role='link'>DM<\/a>.&raquo;<\/p>\n<\/blockquote>\n<p data-start=\"819\" data-end=\"892\">Esto significa que continuar&aacute; la conversaci&oacute;n mediante mensajes privados.<\/p>\n<h3 data-section-id=\"g5yl83\" data-start=\"894\" data-end=\"908\">Beneficios<\/h3>\n<ul data-start=\"909\" data-end=\"1038\">\n<li data-section-id=\"lbfm6x\" data-start=\"909\" data-end=\"928\">Mayor privacidad.<\/li>\n<li data-section-id=\"140m3a8\" data-start=\"929\" data-end=\"954\">Atenci&oacute;n personalizada.<\/li>\n<li data-section-id=\"pr72kv\" data-start=\"955\" data-end=\"977\">Comunicaci&oacute;n r&aacute;pida.<\/li>\n<li data-section-id=\"11o89uj\" data-start=\"978\" data-end=\"1038\">Intercambio seguro de informaci&oacute;n que no debe ser p&uacute;blica.<\/li>\n<\/ul>\n<h3 data-section-id=\"8mhojk\" data-start=\"1040\" data-end=\"1060\">Uso en marketing<\/h3>\n<p data-start=\"1061\" data-end=\"1098\">Muchas empresas utilizan los <a class=\"glossaryLink\"  href=\"https:\/\/tecnologia.villanett.com\/index.php\/glosario\/dm\/\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]'  tabindex='0' role='link'>DM<\/a> para:<\/p>\n<ul data-start=\"1099\" data-end=\"1203\">\n<li data-section-id=\"w0f0qv\" data-start=\"1099\" data-end=\"1116\">Resolver dudas.<\/li>\n<li data-section-id=\"jcuw1i\" data-start=\"1117\" data-end=\"1139\">Enviar cotizaciones.<\/li>\n<li data-section-id=\"6ptb4g\" data-start=\"1140\" data-end=\"1156\">Agendar citas.<\/li>\n<li data-section-id=\"7cec7c\" data-start=\"1157\" data-end=\"1173\">Cerrar ventas.<\/li>\n<li data-section-id=\"ljvjnq\" data-start=\"1174\" data-end=\"1203\">Dar seguimiento a clientes.<\/li>\n<\/ul>\n<h3 data-section-id=\"avqqdl\" data-start=\"1205\" data-end=\"1241\">Diferencia entre comentario y <a class=\"glossaryLink\"  href=\"https:\/\/tecnologia.villanett.com\/index.php\/glosario\/dm\/\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]'  tabindex='0' role='link'>DM<\/a><\/h3>\n<div class=\"TyagGW_tableContainer\">\n<div class=\"group TyagGW_tableWrapper flex flex-col-reverse w-fit\" tabindex=\"-1\">\n<table class=\"w-fit min-w-(--thread-content-width)\" data-start=\"1243\" data-end=\"1456\">\n<thead data-start=\"1243\" data-end=\"1262\">\n<tr data-start=\"1243\" data-end=\"1262\">\n<th class=\"last:pe-10\" data-start=\"1243\" data-end=\"1256\" data-col-size=\"sm\">Comentario<\/th>\n<th class=\"last:pe-10\" data-start=\"1256\" data-end=\"1262\" data-col-size=\"sm\"><a class=\"glossaryLink\"  href=\"https:\/\/tecnologia.villanett.com\/index.php\/glosario\/dm\/\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]'  tabindex='0' role='link'>DM<\/a><\/th>\n<\/tr>\n<\/thead>\n<tbody data-start=\"1283\" data-end=\"1456\">\n<tr data-start=\"1283\" data-end=\"1310\">\n<td data-start=\"1283\" data-end=\"1296\" data-col-size=\"sm\">Es p&uacute;blico<\/td>\n<td data-start=\"1296\" data-end=\"1310\" data-col-size=\"sm\">Es privado<\/td>\n<\/tr>\n<tr data-start=\"1311\" data-end=\"1378\">\n<td data-start=\"1311\" data-end=\"1342\" data-col-size=\"sm\">Lo pueden ver otros usuarios<\/td>\n<td data-start=\"1342\" data-end=\"1378\" data-col-size=\"sm\">Solo participan los involucrados<\/td>\n<\/tr>\n<tr data-start=\"1379\" data-end=\"1456\">\n<td data-start=\"1379\" data-end=\"1416\" data-col-size=\"sm\">Se publica en una entrada o perfil<\/td>\n<td data-start=\"1416\" data-end=\"1456\" data-col-size=\"sm\">Se env&iacute;a en una conversaci&oacute;n privada<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n<h3 data-section-id=\"ghdlj7\" data-start=\"1458\" data-end=\"1478\">Ejemplo pr&aacute;ctico<\/h3>\n<p data-start=\"1479\" data-end=\"1514\">Si una persona escribe a una marca:<\/p>\n<blockquote data-start=\"1516\" data-end=\"1550\">\n<p data-start=\"1518\" data-end=\"1550\">&laquo;Hola, me interesa su servicio.&raquo;<\/p>\n<\/blockquote>\n<p data-start=\"1552\" data-end=\"1664\">Y la marca responde en una conversaci&oacute;n privada dentro de la red social, esa interacci&oacute;n ocurre mediante <strong data-start=\"1657\" data-end=\"1663\"><a class=\"glossaryLink\"  href=\"https:\/\/tecnologia.villanett.com\/index.php\/glosario\/dm\/\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]'  tabindex='0' role='link'>DM<\/a><\/strong>.<\/p>\n<p data-start=\"1666\" data-end=\"1793\" data-is-last-node=\"\" data-is-only-node=\"\">En resumen, <strong data-start=\"1678\" data-end=\"1792\"><a class=\"glossaryLink\"  href=\"https:\/\/tecnologia.villanett.com\/index.php\/glosario\/dm\/\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]'  tabindex='0' role='link'>DM<\/a> (Direct Message) es un mensaje privado enviado entre usuarios dentro de una red social o plataforma digital<\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p><a class=\"glossaryLink\" href=\"https:\/\/tecnologia.villanett.com\/index.php\/glosario\/dm\/\" data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex=\"0\" role=\"link\">DM<\/a> significa Direct Message o Mensaje Directo. Es un mensaje privado que se env&iacute;a entre usuarios dentro de una red social, plataforma o aplicaci&oacute;n, sin que otras personas puedan verlo. &iquest;Para qu&eacute; sirve? Comunicarse de forma privada. Solicitar informaci&oacute;n. Dar atenci&oacute;n al cliente. Compartir archivos, im&aacute;genes o enlaces. Realizar conversaciones personales o de negocios. &iquest;D&oacute;nde &hellip; <a href=\"https:\/\/tecnologia.villanett.com\/index.php\/glosario\/dm\/\" class=\"more-link\">Seguir leyendo <span class=\"screen-reader-text\"><a class=\"glossaryLink\" href=\"https:\/\/tecnologia.villanett.com\/index.php\/glosario\/dm\/\" data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex=\"0\" role=\"link\">DM<\/a><\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"menu_order":0,"template":"","meta":{"footnotes":""},"class_list":["post-267","glossary","type-glossary","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tecnologia.villanett.com\/index.php\/wp-json\/wp\/v2\/glossary\/267","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tecnologia.villanett.com\/index.php\/wp-json\/wp\/v2\/glossary"}],"about":[{"href":"https:\/\/tecnologia.villanett.com\/index.php\/wp-json\/wp\/v2\/types\/glossary"}],"author":[{"embeddable":true,"href":"https:\/\/tecnologia.villanett.com\/index.php\/wp-json\/wp\/v2\/users\/2"}],"version-history":[{"count":2,"href":"https:\/\/tecnologia.villanett.com\/index.php\/wp-json\/wp\/v2\/glossary\/267\/revisions"}],"predecessor-version":[{"id":269,"href":"https:\/\/tecnologia.villanett.com\/index.php\/wp-json\/wp\/v2\/glossary\/267\/revisions\/269"}],"wp:attachment":[{"href":"https:\/\/tecnologia.villanett.com\/index.php\/wp-json\/wp\/v2\/media?parent=267"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}